Player Protection of the Highest Quality

"Responsible Gaming" is not just the motto of the Casinos Austria and Austrian Lotteries Group, it is the fundamental principle of our business. We are pioneers in the development and implementation of measures to protect players and prevent gambling addiction. 

We also consider it essential to make sure that all our measures in this delicate area are always state-of-the-art.

Our player protection concept is divided into five strategic areas defined in our “5-Point Responsible Gaming Program”. At the center lies the implementation of the applicable provisions in the Austrian Gaming Act.

Our 5-Point Responsible Gaming Program

1
player ­protection
2
regular, lasting training
3
responsible ­advertising
4
promotion ­of research and cooperation with ­counseling centers and treatment facilities
5
quality ­assurance of content and process

We provide player protection of the highest quality. In 2018, we again set a number of milestones in this regard.

Our previous and new goalsStatus 2017Status 2018
Implement the Responsible Sponsoring guideline throughout the Groupplanned for 2018completed
Relaunch the responsible gaming website spiele-mit-verantwortung.atplanned for 2019planned for 2019
Develop a responsible gaming TV campaign to raise public awarenessplanned for 2020planned for 2020
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What is "Spiel"?
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