Our Key Stakeholders

We consider it part of our responsibility to maintain contact with our stakeholders, to clarify their demands and expectations at regular intervals and to foster corresponding dialog.

By involving our key stakeholder groups, we can identify their key issues, add these to the issues identified in our environmental and risk/opportunity analyses, and react accordingly.

We maintain continual dialog with our stakeholders

This exchange takes place on four levels: through the systematic provision of information via various channels, through conversations and surveys as well as through cooperative activities in partnerships and associations. More detailed information on how we maintain contact with our key stakeholders can be found in the Indicators section of this report.